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Raving Fans: A Revolutionary Approach to Customer Service
Raving Fans: A Revolutionary Approach to Customer Service
Kenneth H. Blanchard
(Available Now)
For those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.
Kenneth H. Blanchard
Raving Fans
(Available Now)
For those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.